Legal & Compliance
Stay ahead of regulations, avoid multimillion-dollar fines, and protect your reputation with FailSafe’s proven compliance tools for 911 systems.
Stay ahead of regulations, avoid multimillion-dollar fines, and protect your reputation with FailSafe’s proven compliance tools for 911 systems.
For carriers, service providers, and public officials, legal compliance isn’t optional. The FCC has levied more than $120 million in fines against organizations that failed to detect or report 911 outages in time. FailSafe Communications provides the missing visibility into unsuccessful 911 calls and outages, empowering compliance teams to meet the FCC’s strict reporting requirements and safeguard against penalties.
Our patented T911™ calling network ensures you know about failures first, before regulators, the media, or the public. By focusing on failed call attempts rather than only successful ones, FailSafe equips you with defensible, real-time data that proves your diligence under FCC rules.
FailSafe Communications’ methodology isn’t theoretical. It has been formally demonstrated at the FCC, validating its effectiveness and nationwide applicability. These filings and demonstrations show regulators, carriers, and municipalities alike that our solutions deliver measurable, real-world compliance benefits.
What FCC requirements apply to 911 outage reporting?
The FCC requires carriers and service providers to report 911 outages within 30 minutes of discovery and provide a detailed root-cause report within 24 hours. FailSafe Communications helps organizations meet these standards by providing real-time outage data and automated reporting.
How does FailSafe Communications help avoid FCC fines?
FCC fines for failed 911 reporting have exceeded $120 million in recent years. FailSafe’s 911 outage detection and T911™ call failure alerts give providers the visibility they need to report on time, document the problem, and avoid costly penalties.
What happens if an outage isn’t reported on time?
Late or incomplete reports can trigger multimillion-dollar fines and damage regulatory relationships. With FailSafe, you receive immediate outage alerts, making timely reporting achievable even in large-scale events.
How does FailSafe ensure the accuracy of compliance reporting?
FailSafe uses the Intelligent Signaling Network, the backbone of every call in North America, to capture verifiable data. This includes caller identity, location, and timestamps—providing the concrete evidence regulators expect in FCC filings.
Are municipalities or public officials subject to FCC compliance rules?
While municipalities aren’t directly fined by the FCC, their carriers and service providers are. Public officials still benefit from FailSafe because accurate reporting protects their reputation, provides transparency, and prevents embarrassing surprises during outages.