T911™ Outage Detection
Stop service failures before they become FCC fines. FailSafe Communications delivers real-time 911 outage detection and reporting to keep your network, your customers, and your contracts protected.
Gain Critical Visibility Into 911 Outages
Telecommunication outages are inevitable, but FCC fines don’t have to be. Traditional monitoring tools only confirm successful call completions—they rarely reveal the failures that trigger penalties, erode trust, and blindside leaders. FailSafe Communications changes that with 911 outage detection that pinpoints failed 911 calls in real time across networks.
With our patented methodology, carriers and service providers gain the one thing they’ve been missing: actionable failure data. Combined with automated service disruption reporting, this visibility makes it possible to prove compliance before regulators or customers ever raise a question.
Close Your FCC Compliance Gap
With more than $120 million in fines already levied against carriers for failed 911 reporting, compliance is non-negotiable. FailSafe Communications gives you precise, real-time outage intelligence so you can meet the FCC’s 30-minute reporting rule and safeguard your business.
Protect Customers and Contracts
911 outages do more than just create regulatory risk. They erode trust with municipalities and public safety agencies. FailSafe’s telecommunication outage monitoring helps carriers reassure partners, strengthen renewals, and maintain credibility when the unexpected happens.
Stay Ahead of Outages and Fines With FailSafe Communications
Partner with FailSafe Communications to gain the tools you need to respond instantly and avoid costly FCC penalties. With real-time visibility, you control the narrative before regulators or the media do.
Turn Call Failures Into Instant Outage Intelligence
FailSafe Communications leverages the Intelligent Signaling Network, the backbone of every phone call in North America. When a call attempt fails, the signaling still fires, and FailSafe captures it, instantly flagging the issue. This data flows directly into outage alerts and reports, giving executives, compliance teams, and regulators the visibility they need to act.
Unlike traditional systems that only track successful calls, FailSafe focuses on failures, because that’s where the risk lies. With multi-channel alerts, automated service disruption reporting, and daily summaries, carriers gain a complete compliance safety net that scales from local to nationwide coverage.
Pair Network Visibility With Citizen Safety
For complete protection, learn how FailSafe’s T911 call failure alerts work in tandem with outage detection to safeguard both public officials and service providers.
FAQs About 911 Call Failure Detection
What makes this different from existing carrier monitoring systems?
Traditional systems focus on successful call completions. FailSafe Communications specializes in 911 call failure detection, giving carriers the missing visibility into unsuccessful attempts that often trigger FCC fines.
Who benefits most from 911 outage detection?
FailSafe’s 911 outage detection solution is built for telecom carriers, service providers, and compliance teams that need to stay ahead of regulatory requirements and protect their credibility. It also supports municipal officials and DRaaS providers by ensuring they receive faster, more accurate reporting when disruptions occur.
How quickly are outage alerts delivered?
Alerts are dispatched in seconds via email, SMS, and automated reports. FailSafe ensures redundancy so that outages are never missed, even during large-scale disruptions.
What data does FailSafe provide in an outage report?
Reports include who attempted the call, when and where the failure occurred, and how widespread the issue may be. This level of detail supports FCC compliance, executive decision-making, and customer transparency.
How is 911 outage detection priced?
FailSafe Communications offers two main pricing options. The Elected Official Plan starts at $599/month and includes real-time alerts and daily summary reports. The Companion Plan builds on that same $599/month foundation but scales for municipalities, carriers, and service providers with per-resident pricing. Both options can be explored through a free 30-day trial before committing.
