When 911 fails, FailSafe Communications’ T911™ instantly detects blocked calls, alerts leaders before the media, and reassures callers that help is on the way.
When lives are on the line, there’s no room for failure. Yet outages, network errors, and software breakdowns cause thousands of emergency calls to go unanswered every year. T911™ is the only NextGen 911 companion system designed to instantly detect unsuccessful 911 callers and alert everyone who needs to know, from dispatchers to public officials.
T911™ is designed to give the right tools to the people and organizations most affected when 911 fails. Public officials gain critical visibility that allows them to respond with confidence and lead their communities without being blindsided by the media. Carriers use it as a compliance shield, reducing the risk of multimillion-dollar FCC fines while protecting their relationships with municipalities. For DRaaS providers, T911™ becomes a powerful differentiator, adding life-saving functionality that speeds up adoption and strengthens long-term contracts.
Unlike traditional reporting that only tracks successful calls, T911™ goes further. It works in conjunction with all service provider carrier networks to detect failed 911 attempts in real time, delivering unmatched accuracy and instant alerts—a safety net that NextGen 911 alone cannot provide.
No official wants to be the last to know. No carrier can afford another FCC citation. With T911™, you gain real-time visibility into failed emergency calls, protect your reputation, and demonstrate leadership before a crisis turns into chaos.
T911™ shines in the moments when traditional systems fall short. In severe weather and natural disasters, it ensures communities aren’t left in the dark when networks are overwhelmed. When infrastructure outages or software failures disrupt call centers, it delivers real-time alerts so carriers and compliance teams can respond before fines or reputational damage take hold. During mass shootings or other high-profile emergencies, T911™ call failure alerts provide instant visibility into failed 911 calls, helping officials act before chaos escalates.
With FailSafe, no call is left unheard and no leader is left unprepared.
in FCC Fines for Failed Calls
How does T911™ work?
Our T911™ call failure alerts use the Intelligent Signaling Network, a parallel system that processes every call attempt. Even if a voice path fails, the signaling still fires. Our solution captures that data—caller, location, and time of failure—and dispatches alerts across SMS, email, and executive reports to ensure redundancy and immediate awareness.
How fast are alerts delivered?
Alerts from FailSafe Communications are dispatched instantly, typically within seconds of a failed 911 attempt. This speed means public officials know about emergencies before reporters call, and carriers can take immediate action to begin documenting outages for the FCC.
What makes T911™ different from NextGen 911 systems?
NextGen 911 systems track successful calls but provide no visibility into failed attempts. FailSafe Communications bridges that gap. T911™ is the only nationwide companion system proven to identify unsuccessful callers in real time. By working alongside NG911 instead of replacing it, T911™ adds a crucial safety net that keeps citizens, officials, and agencies informed when 911 fails and provides accountability that NextGen alone cannot.
Is T911™ difficult to deploy?
Not at all. T911™ call failure alerts can be operational in minutes without changes to local call centers or hardware. FailSafe Communications designed the solution to be scalable and instantly deployable. From a single county to an entire state, deployment requires no cooperation from carriers and no technical lift from municipal staff, making it one of the fastest, most cost-effective ways to close the emergency response gap.
How is T911™ priced?
FailSafe Communications offers flexible pricing options to fit different needs. Public officials can start with a $599/month plan, municipalities and carriers can scale through per-resident pricing, and all organizations can explore a free 30-day trial before committing.
